Privacy Policy

Effective Date: October 2025

Welcome to Transformula, operated by Ziad Ragab. This Privacy Policy explains how we
collect, use, and protect your personal information when you engage with our coaching
services, website, and communication systems.

1. Information We Collect

We may collect the following types of information when you visit our website or sign up for
our services:

Name, email address, and phone number
Health, training, and nutrition details you provide voluntarily
Payment and billing information
Website usage, analytics, and advertising data

2. How We Use Your Information

We collect and use personal information to:

Deliver personalized coaching, support, and fitness programs
Communicate with you about your coaching, appointments, or updates
Send reminders, notifications, and offers (via SMS or email)
Improve our services, marketing, and client experience
Comply with legal and regulatory requirements

3. SMS Communications and Consent

By submitting your phone number through our website, quiz, or booking form, you consent to receive SMS messages related to your coaching, appointments, or occasional updates from Transformula.

You can opt out anytime by replying STOP to any message.
Message and data rates may apply.
We only send messages to users who have provided explicit consent through a form or application.

4. Third-Party Services

We may use secure third-party platforms (such as GoHighLevel) to manage communication,
scheduling, and data storage.
These providers follow strict confidentiality and security practices and do not sell or share
your data.

5. Data Protection and Storage

We implement reasonable security measures to protect your data against unauthorized access
or disclosure.
Your information is stored on secure systems and is not shared outside Transformula except
where legally required.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time
by contacting us at: info@transformula.com.au

7. Cookies and Analytics

Our website may use cookies and analytics tools to improve performance and user
experience. You can manage cookie settings in your browser.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available
at: https://www.transformula.com.au/privacy-policy

Contact Information

Transformula
Perth, Western Australia
info@transformula.com.au
www.transformula.com.au

PRIVACY POLICY